FREQUENTLY ASKED QUESTIONS

Q: Do you provide a Certificate of Authenticity with each item?

A: A COA is included with each signed item in stock, unless stated otherwise. A small serial numbered hologram is placed on the COA and a matching serial numbered hologram is also placed on the signed item to provide ultimate proof of authenticity.

Q: Where are these autographs from?

A: These are remaining signed items left after the closing of the official Dave Prowse website. We are clearing out the remainder of the signed stock. If you are wanting a guaranteed authentic Darth Vader autograph you should order now as we are selling out of stock fast. Multi signed items are also available in limited numbers from our exclusive private signings with other Star Wars celebrities, such as James Earl Jones, Ian McDiarmid, etc.

Q: How much is shipping?

A: Shipping and handling is per order.

Signed items shipped within the UNITED STATES = $15

* Includes tracking and shipping insurance.

Signed items shipped INTERNATIONAL = $30

* Includes tracking and shipping insurance. Please note the is a $200 minimum for International orders.

Q: Will I have to pay customs and VAT when shipped internationally.

A: Yes. Customer is responsible for customs and VAT charged by their country at point of entry. This can be 20% or higher of the cost of the item. 

If a package is returned due to customer not accepting the charges, we will deduct 15% restocking fee from the refund and original shipping will not be refunded. Please make sure you fully understand your countries customs and VAT fees.

Q: When will my order ship?

A: Orders are typically shipped out the day after receiving payment. You will receive an email with the tracking # when it ships. Please allow extra time for delivery due to the pandemic.

Q: What is your return policy?

A: If you would like to return an item, you must request an RMA# within 3 days of delivery. If the reason for return is change of mind or an order mistake made buy the buyer, buyer is responsible for return shipping and a 15% restocking fee. If the problem is due to something we did wrong, we will cover the return shipping and  refund with no restocking fee.

Orders that are cancelled before they ship will be refunded minus 3% restocking fee. This is to cover the credit card fees that we do not get back when refunding a payment.

We insure all packages, so if the item is lost or damaged during shipping we will file a claim with the shipping insurance company on your behalf. We cannot file a claim until 45 days after shipping date. When the insurance company pays the claim, we will refund you the cost of the item minus the original shipping fee. 

If the item was damaged in shipping, we require the items shipping back to us if we file a claim for you. 

Q: What payments do you accept?

A: We accept Credit Cards and Debit Cards. We also accept Apple Pay. 

So happy that there is a way to get an authentic Darth Vader autograph and not have to risk buying a fake on Ebay. Great quality, fast delivery, and REAL!

Steve Lucas
London, England.